Career Opportunities at NSN Revenue Resources




Start-up, growing, entrepreneurial spirited medical revenue cycle management provider. Our team members are dedicated, brilliant, passionate, and results-oriented, with the commitment to ensuring that all our clients receive only the best service.

If you need a career where there's more enthusiasm than there is corporate red tape, where hard work ignites the atmosphere with excitement and promise, where ideas are encouraged, critical thinking is rewarded, and people like coming to work, then NSN Revenue Resources is a place worth your while to explore.

We're always looking for "smartcle" people, where bright, colorful people excel. If you are looking for a premiere organization where talented, hard-working, smart people sparkle, then we need for you to apply today.


Director of Client Operations, Tampa FL, & Sioux Falls, SD

The Director of Client Operations will oversee the overall policies, objectives, and initiatives of the Revenue Cycle for their designated region. They will review, design, and implement processes surrounding billing, posting, third payer relationships, collections and other financial analyses to ensure successful revenue cycle management. The Director will mentor staff, provide coaching and build team spirit.

Responsibilities

  • Must become expert on respective clients, regional payer trends and overall client specifics
  • Ensure compliance with state and federal laws and regulations.
  • Maintains thorough understanding of health insurance and government programs, when necessary.
  • Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution.
  • Monitors collection processes to determine cash flow improvement opportunities.
  • Manages the aging of accounts receivable by trending and analyzing the A/R, and thorough communication with payers.
  • Works with Q/A team to identify department training needs for system education, industry updates and changes in collections processes and protocols
  • Manages desk assignments to meet employee productivity and collection efforts across all client facilities.
  • Evaluates the effectiveness of billing, posting, and collections work functions, implement changes to policies, procedures and systems as appropriate.
  • Implements management practices that are motivating and mentoring.
  • Oversees all information system changes to maintain and improve the revenue cycle.
  • Develops, Implements, and Serves as the ‘Champion’ for Best Practices for Customer/Client Services.
  • Manages the implementation of key strategies through the management team; fostering an environment of accountability to create a high performing team.
  • Provides analysis, reporting, and recommendations for revenue performance in key metrics including billing, collection, and posting, such as A/R aging’s, volumes, and trends to President and staff.
  • Organizes, Structures, and facilitates training.
  • Oversees billing specifications for all client payers and ensuring billing staff are trained accordingly and have appropriate tools.
  • Other tasks, projects and training as needed.

Requirements

  • Candidate will be required to meet critical deadlines.
  • Intermediate to expert level understanding of facility billing either related to ASC or outpatient hospital
  • Knowledge of typical payer guidelines related to billing, both paper and electronic claims
  • Understanding of revenue cycle processes, cause and effect on A/R and cash results
  • Ability to extract and analyze data, provide recommendations and insight to NSN leadership and clients
  • Ability to lead, manage projects and staff to achieve goals
  • Understanding of system and business processes, as well as healthcare financial issues. Experienced in examining and reengineering operations and procedures. Able to identify and implement solutions.
  • Strong technological understanding and appreciation for the automation of all functions related to the revenue cycle, and the engagement of the customer in that automated process. Experience working collaboratively with IT will be important
  • Desire to motivate, inspire positive outcomes and deliver excellent results
  • Intermediate knowledge Word, Excel, PowerPoint and Outlook
  • Must have at least 5 years’ experience.
  • Excellent communication skills using proper English grammar.

Director of Cash Applications Tampa, FL & Sioux Falls, SD

The Director of Cash Applications oversees the overall policies, objectives, and initiatives for the Cash Applications Team. They will review, design, and implement processes surrounding payment posting, refunds, adjustments and other financial analyses to ensure successful revenue cycle management. The Director of Cash Applications will mentor staff, provide coaching, direction, instruction, guidance and build team spirit. This role is responsible for coordinating coverage, implementing new ideas and providing training to new employees or process training for existing employees.

Responsibilities

  • Develops, Implements, and Serves as the ‘Champion’ for Best Practices for the Cash Applications Team.
  • Must be able to analyze and interpret EOB’s at an expert level. /li>
  • Evaluates the effectiveness of the cash applications work functions, implements changes to policies, procedures and systems as appropriate.
  • Implements management practices that are motivating and mentoring.
  • Ensures compliance with state and federal laws and regulations.
  • Maintains thorough understanding of health insurance and government programs, when necessary.
  • Facilitates the identification of variances and solutions by team members related to delays in posting.
  • Completes Q/A reviews to identify department training needs for system education, industry updates and changes in cash applications processes and protocols.
  • Oversee daily posting duties of the Cash Applications Team.
  • Ensures a 99% accuracy ratio.
  • Ensures all Clients balance 100% to Deposit Log and Software.
  • Ensures adjustments, transfers to collections, and refunds are completed.
  • Ensures Daily Statements Uploads to Clearinghouse are completed.
  • Ensures monthly collections lists are uploaded for all centers.
  • Ensures Primary EOB’s are placed in the appropriate secondary folder.
  • Assists with balancing Center’s numbers weekly.
  • Assists Director of Client Services during End of Month to ensure all centers are current, posted and balanced on the deposit log and with the Center.

Weekly meeting with Payment Coordinators

  • Go over current progress or issues that need to be addressed.
  • Provides suggestions or ideas on how we can improve processes and become more efficient.
  • Provides daily communication when issues arise.
  • Completes End of Month preparation.
  • Coordinates payment posting coverage to centers as assigned.

Requirements

  • Significant three plus (3+) years’ experience with the following:
    • Hands-on knowledge and experience of cash applications functions, credit balance resolution, refund processing and daily cash deposit/posting reconciliation
    • Hands-on knowledge of Medicare, Medicaid, Medicaid CMO, Commercial, Managed Care billing regulations






  • Understanding of Revenue Cycle Processes, cause and effect on A/R and cash results.
  • Ability to extract and analyze data, provide recommendations and insight to NSN leadership and clients.
  • Ability to lead, manage projects and staff to achieve goals.
  • Understanding of system and business processes, as well as healthcare financial issues.
  • Experienced in examining and reengineering operations and procedures. Able to identify and implement solutions.
  • Strong technological understanding and appreciation for the automation of all functions related to the revenue cycle, and the engagement of the customer in that automated process. Experience working collaboratively with IT will be important.
  • Required to meet critical deadlines.
  • Desire to motivate, inspire positive outcomes and deliver excellent results.
  • Sound judgement and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis.
  • The ability to communicate effectively, both verbally and in writing, with internal and external clients.
  • Work independently to identify and resolve complex client problems.
  • Be able to multi-task and handle competing priorities while meeting or exceeding deadlines.
  • Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems. Intermediate knowledge of Word, Excel, PowerPoint, Access and Outlook.
  • Must possess positive attitude to enhance a cooperative and energetic work environment.
  • Internal Candidates:
    • Must be employed with NSN for a minimum of 6 months and be currently exceeding expectations. Must have never been placed on a Positive Improvement Plan (PIP).

Cash Applications Specialists - Tampa, FL & Sioux Falls, SD

NSN is the best, because we employ the best. If you are looking for an opportunity to work in this innovative, fast paced environment, look no further. This is an incredible opportunity for individuals with STRONG Revenue Cycle experiences. Must have at least 2-5 years Payment Posting experience. Orthopedic/ Pain Management/ Ambulatory Surgery Center experience is highly preferred.

Responsibilities

  • Post Daily Cash and Correspondence received for Assigned Center.
  • Post with a 99% accuracy ratio.
  • Balance 100% to Deposit Log and Software
  • Locate Variances and Correct as soon as possible
  • Complete adjustments, transfers to collections, and refunds as assigned
  • Upload Daily Statements to Clearinghouse
  • Provide coverage to centers as assigned
  • Performs other job-related duties as assigned

Requirements

  • At least 2-5 years of medical posting experience. Orthopedic/Pain management/ Ambulatory Surgery Center billing experience is highly preferred
  • Sound judgement and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis
  • The ability to communicate effectively, both verbally and in writing, with internal and external clients
  • Work independently to identify and resolve complex client problems
  • Be able to multi-task and handle competing priorities while meeting or exceeding deadlines
  • Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems
  • Ability to work independently and as a member of the teams.
  • Must possess positive attitude to enhance a cooperative and energetic work environmentce.
  • Excellent knowledge of health care billing procedures, documentation, regulations, payment cycles and standards
  • Proficiency in MS Word and Excel a must. Experience with Vision, AdvantX and/ or Zirmed is helpful

Accounts Receivable & Appeal Specialist - Tampa, FL & Sioux Falls, SD

NSN is the best, because we employ the best. If you are looking for an opportunity to work in this innovative, fast paced environment, look no further. This is an incredible opportunity for individuals with STRONG Revenue Cycle experiences. Must have at least 2-5 years of medical billing experience. Orthopedic/ Pain Management/ Ambulatory Surgery Center billing experience is highly preferred.

Responsibilities

  • Responsible for follow-up of all unpaid/denied claims with insurance carriers
  • Work all incoming correspondence including refund requests
  • Review and send appeals on claims
  • Working knowledge of LCD’s and how to use them
  • Work accounts to resolution
  • Ability to review medical documentation for medical necessity
  • Ability to review patient balances and resolve patient billing issues
  • Must have knowledge of ASC billing and coding. Out of network experience helpful.
  • Payment posting for assigned centers as needed
  • Performs other job-related duties as assigned.

Requirements

  • At least 2-5 years of medical billing experience. Orthopedic/Pain management/ Ambulatory Surgery Center billing experience is highly preferred
  • Sound judgment and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis
  • The ability to communicate effectively, both verbally and in writing, with internal and external clients
  • Work independently to identify and resolve complex client problems.
  • Be able to multi-task and handle competing priorities while meeting or exceeding deadlines
  • Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems
  • Ability to work independently and as a member of the team
  • Must possess positive attitude to enhance a cooperative and energetic work environment
  • Excellent knowledge of health care billing procedures, documentation, regulations, payment cycles and standards
  • Proficiency in MS Word and Excel a must. Experience with Vision, AdvantX and/ or Zirmed/Waystar is helpful.

Billing Specialist Tampa, FL & Sioux Falls, SD

NSN is the best, because we employ the best. If you are looking for an opportunity to work in this innovative, fast paced environment, look no further. This is an incredible opportunity for individuals with STRONG Revenue Cycle experiences. Must have at least 2-5 years Charge Entry experience. Orthopedic/ Pain Management/ Ambulatory Surgery Center billing experience is highly preferred.

Responsibilities

  • Pull & Prep operative notes from our designated transcription company.
  • Extract information from medical records, operative notes, invoices, progress notes and discharges to ensure completeness and accuracy.
  • Perform complete chart reviews, verifying patient demographics, assigning codes and modifiers in accordance with coding and reimbursement guidelines for appropriate reimbursement.
  • Assists with identifying quality issues with registration and scheduling activities.
  • Posts charges within 24 hours.
  • Completed cases are uploaded to our designated electronic claims clearinghouse.
  • Maintain requests for information (i.e., operative notes, POPM form, invoices or implant pricing etc).

Requirements

  • At least 2-5 years of medical billing experience. Orthopedic/Pain management/ Ambulatory Surgery Center billing experience is highly preferred
  • Sound judgment and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis
  • The ability to communicate effectively, both verbally and in writing, with internal and external clients
  • Work independently to identify and resolve complex client problems.
  • Must possess positive attitude to enhance a cooperative and energetic work environment
  • Excellent knowledge of health care billing procedures, documentation, regulations, payment cycles and standards
  • Proficiency in MS Word and Excel a must. Experience with Vision, AdvantX and/ or Zirmed is helpful.
  • Reasoning ability