Career Opportunities at NSN Revenue Resources




Start-up, growing, entrepreneurial spirited medical revenue cycle management provider. Our team members are dedicated, brilliant, passionate, and results-oriented, with the commitment to ensuring that all our clients receive only the best service.

If you need a career where there's more enthusiasm than there is corporate red tape, where hard work ignites the atmosphere with excitement and promise, where ideas are encouraged, critical thinking is rewarded, and people like coming to work, then NSN Revenue Resources is a place worth your while to explore.

We're always looking for "smarticle" people, where bright, colorful people excel. If you are looking for a premier organization where talented, hard-working, smart people sparkle, then we need for you to apply today.


A/R Specialist, Billing Specialist & Cash Apps
Remote Positions

Reporting to the Vice President of Business Operations, The Director of Human Resources is responsible for the overall administration, coordination and evaluation of the human resource function. This includes but is not limited to recruitment, training, employee engagement & development, benefit & compensation administration, performance management, compliance with local, state and federal regulations, organizational structure, and policy implementation.

Accounts Receivable

Daily duties include the following responsibilities:
  • Responsible for the entire revenue cycle of the assigned centers.
  • Must have knowledge of ASC billing and coding. Out of network billing experience helpful.
  • Payment posting for assigned centers as needed.
  • Manage the process relating to overdue insurance and patient accounts, collections and/or write-offs.
  • Maintains current knowledge of health care billing laws, rules and regulations and developments.
  • Performs other job-related duties as assigned.

Charge Entry

Daily duties include the following responsibilities:
  • Pulling operative notes from our designated transcription company.
  • Prepping operative notes for transmission to our designated coding company.
  • Review daily billing packet for your assigned center(s). Reviewing and verifying patient’s demographics in the designated practice management software (Vision or AdvantX). This review will also require general case knowledge in order to assess if any information is missing from the billing packet and/or if additional information must be requested.
  • Maintaining and reviewing your assigned center(s) RFI (request for information) spreadsheet. Any information that is requested of your center (i.e., operative notes, POPM form, invoices or implant pricing etc) will be placed on the RFI spreadsheet and monitored by the biller and the ASC.
  • After cases have been properly coded, these cases will be posted by the biller in the designated billing software. Coded cases are entered per ASC, NSN and contract guidelines.
  • Completed cases are uploaded to our designated electronic claims clearinghouse.
  • Clearinghouse rejections must be worked daily.
  • Coded cases received prior to 3pm must be entered same day.

Payment Posting

Daily duties include the following responsibilities:
  • Post Daily Cash and Correspondence received for Assigned Center.
  • Post with a 99% accuracy ratio.
  • Balance 100% to Deposit Log and Software.
  • Locate Variances and Correct as soon as possible.
  • Complete adjustments, transfers to collections, and refunds as assigned.
  • Upload Daily Statements to Clearinghouse.
  • Provide coverage to centers as assigned.
  • Performs other job-related duties as assigned

Requirements

  • At least 2-5 years of medical billing experience. Orthopedic/Pain management/ Ambulatory Surgery Center billing experience is highly preferred
  • Sound judgement and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis
  • The ability to communicate effectively, both verbally and in writing, with internal and external clients
  • Work independently to identify and resolve complex client problems
  • Be able to multi-task and handle competing priorities while meeting or exceeding deadlines
  • Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems
  • Ability to work independently and as a member of the team
  • Must possess positive attitude to enhance a cooperative and energetic work environment
  • Excellent knowledge of health care billing procedures, documentation, regulations, payment cycles and standards
  • Proficiency in MS Word and Excel a must. Experience with Vision, AdvantX and/ or Zirmed is helpful.
  • Reasoning ability.
  • Healthcare background preferred.
  • Basic coding knowledge and medical terminology is a plus.
  • High School diploma or equivalent.

Surgical Billing Manager
Sioux Falls, SD

Reporting to and working with the Director of Billing & Coding, the Billing Manager role is responsible for the oversight of all functions related to the billing operations of 50-60 clients. This includes managing a team of 10-15 employees ensuring the accurate capture of all revenue, clean claims submissions both electronically or via mail, the management of Clearing House rejections, creating and administering ongoing training to staff, and upholding the integrity of NSN. Must have Orthopedic/ Pain Management/ Ambulatory Surgery Center billing experience and be COC, CPC, or CASCC Certified.

Responsibilities

  • Implementation and oversight of best practices relating to quality assurance outcomes for both internal processes and external vendor processes
  • Oversight for billing specifications for all client payers in assigned region, which includes communication of specifications to staff, training on requirements, and provision of tools and resources
  • Routine audits of claim submissions sent electronically and via paper with the appropriate attachments
  • Assist when needed for charge entry, pulling operative notes, claims transmission and working claim rejections
  • Assist in developing new Tools to streamline processes
  • Coordinate coverage when needed to keep region current
  • Manage a team of 12-15 employees
  • Provides feedback and proposes changes or enhancements to billing policies and procedures
  • Provide ongoing training to improve overall performance of Billing Specialist.
  • Performs other job-related duties as assigned

Requirements

  • COC, CPC, or CASCC certified Preferred
  • Candidate’s without a Certifications will be required to become certified within one year of employment.
  • At least 2-5 years of medical billing experience. Orthopedic/Pain management/ Ambulatory Surgery Center billing experience is highly preferred
  • Proficiency in MS Word and Excel a must. Experience with Vision, AdvantX and/ or Zirmed is helpful.
  • Sound judgment and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis
  • The ability to communicate effectively, both verbally and in writing, with internal and external clients
  • Be able to multi-task and handle competing priorities while meeting or exceeding deadlines
  • Ability to work independently and as a member of the team with the ability to identify and resolve complex client problems
  • Must possess positive attitude to enhance a cooperative and energetic work environment
  • Excellent knowledge of health care billing procedures, documentation, regulations, payment cycles and standards
  • Candidate must be meeting or exceeding the expectations of their current role and be in good standing.
  • Reasoning ability
  • Excellent communication skills using proper English grammar.

Accounts Receivable & Appeal Specialist
Tampa, FL & Sioux Falls, SD

NSN is the best, because we employ the best. If you are looking for an opportunity to work in this innovative, fast paced environment, look no further. This is an incredible opportunity for individuals with STRONG Revenue Cycle experiences. Must have at least 2-5 years of medical billing experience. Orthopedic/ Pain Management/ Ambulatory Surgery Center billing experience is highly preferred.

Responsibilities

  • Responsible for follow-up of all unpaid/denied claims with insurance carriers
  • Work all incoming correspondence including refund requests
  • Review and send appeals on claims
  • Working knowledge of LCD’s and how to use them
  • Work accounts to resolution
  • Ability to review medical documentation for medical necessity
  • Ability to review patient balances and resolve patient billing issues
  • Must have knowledge of ASC billing and coding. Out of network experience helpful.
  • Payment posting for assigned centers as needed
  • Performs other job-related duties as assigned.

Requirements

  • At least 2-5 years of medical billing experience. Orthopedic/Pain management/ Ambulatory Surgery Center billing experience is highly preferred
  • Sound judgment and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis
  • The ability to communicate effectively, both verbally and in writing, with internal and external clients
  • Work independently to identify and resolve complex client problems.
  • Be able to multi-task and handle competing priorities while meeting or exceeding deadlines
  • Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems
  • Ability to work independently and as a member of the team
  • Must possess positive attitude to enhance a cooperative and energetic work environment
  • Excellent knowledge of health care billing procedures, documentation, regulations, payment cycles and standards
  • Proficiency in MS Word and Excel a must. Experience with Vision, AdvantX and/ or Zirmed/Waystar is helpful.

Insurance Verification
Specialist
Sioux Falls, SD

The Insurance Verification Specialist is responsible for obtaining patient demographics, verifying eligibility and benefits and obtaining the appropriate authorization for anticipated procedures. The role requires exceptional customer service skills with the ability to communicate effectively, both verbally and in writing, to patients, internal customers and external customers.

Responsibilities

  • Identify and document all patient accounts accurately based on what type of insurance product the patient has, PPO, HMO, other Managed Care Organizations, Medicare Advantage Plans, Government plans or Workman Compensation policies.
  • Completes accurate and timely insurance verifications.
  • Accurately completes all data entry necessary including patient demographics, insurance information and benefit details.
  • Confirms pre-authorization requirements, submits available medical documentation and documents authorization approvals or denials.
  • Notify all patients of any significant gaps in coverage and/or high co-pays or deductibles prior to services being rendered.
  • Manages inbound calls from patients, physicians, practitioners and clinics regarding inquiries about services provided, financial responsibility and insurance coverage.
  • Other duties as assigned.

Requirements

  • At least 2-5 years of medical billing & Insurance verification experience. Orthopedic/Pain management/ Ambulatory Surgery Center billing experience is highly preferred.
  • Proficiency in MS Word and Excel a must.
  • Experience with Vision, AdvantX and/ or Zirmed is helpful.
  • Basic level mathematical proficiency, with a strong ability to understand, interpret, calculate and communicate financial responsibility.
  • Advanced knowledge of In Network and Out of Network processing.
  • The ability to meet critical deadlines.
  • Sound judgement and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis.
  • Excellent communication skills.
  • Must possess positive attitude to enhance a cooperative and energetic work environment.
  • Excellent knowledge of health care billing procedures, documentation, regulations, payment cycles and standards.

Patient Collections
Specialist
Sioux Falls, SD

The Patient Collections Specialist is responsible for communicating with patients who have past due balances. The representative in this position is expected to provide an outstanding customer service experience for patients while providing helpful guidance towards solutions.

Responsibilities

  • Handle a high volume of in and outbound phone calls collecting past due balances from patients.
  • Complies with the Fair Debt Collector Practices Act (FDCPA).
  • Researches any overdue account balances that are fully or partially unpaid and follow up by mail and/or phone to patients on delinquent payments.
  • Coordinates collection activities for delinquent accounts by preparing information for external collection agencies.
  • Respond promptly to patient inquiries with clear communication and high-quality service.
  • Researches customer's accounts thoroughly and documents appropriately.
  • Resolves discrepancies and prepares adjustments and refunds as necessary.
  • Ensures that all information regarding collection activity on accounts are entered accurately into the system.
  • Brings recurring issues to the attention of the department manager.
  • Conduct duties with empathy, support, respect, and professionalism at the core of every interaction.
  • Evaluates and identifies priority accounts.
  • Performs other duties as required.

Requirements

  • Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
  • Must have prior patient collections experience for 1 year or more.
  • Excellent customer services skills both verbal and written.
  • The ability to meet critical deadlines.
  • Desire to motivate, inspire positive outcomes and deliver excellent results.
  • Intermediate knowledge of Word, Excel, PowerPoint, Access and Outlook.
  • Sound judgement and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis.
  • Be able to multi-task and handle competing priorities while meeting or exceeding deadlines.
  • Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems.
  • Must possess positive attitude to enhance a cooperative and energetic work environment.
  • Excellent knowledge of health care billing procedures, documentation, regulations, payment cycles and standards.

Billing Specialist
Tampa, FL & Sioux Falls, SD

NSN is the best, because we employ the best. If you are looking for an opportunity to work in this innovative, fast paced environment, look no further. This is an incredible opportunity for individuals with STRONG Revenue Cycle experiences. Must have at least 2-5 years Charge Entry experience. Orthopedic/ Pain Management/ Ambulatory Surgery Center billing experience is highly preferred.

Responsibilities

  • Pull & Prep operative notes from our designated transcription company.
  • Extract information from medical records, operative notes, invoices, progress notes and discharges to ensure completeness and accuracy.
  • Perform complete chart reviews, verifying patient demographics, assigning codes and modifiers in accordance with coding and reimbursement guidelines for appropriate reimbursement.
  • Assists with identifying quality issues with registration and scheduling activities.
  • Posts charges within 24 hours.
  • Completed cases are uploaded to our designated electronic claims clearinghouse.
  • Maintain requests for information (i.e., operative notes, POPM form, invoices or implant pricing etc).

Requirements

  • At least 2-5 years of medical billing experience. Orthopedic/Pain management/ Ambulatory Surgery Center billing experience is highly preferred
  • Sound judgment and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis
  • The ability to communicate effectively, both verbally and in writing, with internal and external clients
  • Work independently to identify and resolve complex client problems.
  • Must possess positive attitude to enhance a cooperative and energetic work environment
  • Excellent knowledge of health care billing procedures, documentation, regulations, payment cycles and standards
  • Proficiency in MS Word and Excel a must. Experience with Vision, AdvantX and/ or Zirmed is helpful.
  • Reasoning ability

Patient Accounts Concierge

NSN is the best, because we employ the best. It is an exciting time of growth. If you are looking for an opportunity to work in this innovative, fast paced environment, look no further. The Patient Accounts Concierge is a customer service driven role that’s primary responsibility is to ensure patient satisfaction through completing Post-Operative follow up phone calls. This role will also communicate with patients regarding their financial balances. Candidates should be able to balance outstanding customer service while providing helpful guidance towards solutions.

Responsibilities

  • Handle a high volume of outgoing follow up calls to patients with a recent procedure.
  • Handle a high volume of in and outbound phone calls collecting past due balances from patients.
  • Complies with the Fair Debt Collector Practices Act (FDCPA).
  • Maintain a high level of confidentiality.
  • Researches any overdue account balances that are fully or partially unpaid and follow up by mail and/or phone to patients on delinquent payments.
  • Respond promptly to patient inquiries with clear communication and high-quality service.
  • Researches customer's accounts thoroughly and documents appropriately.
  • Resolves discrepancies and prepares adjustments and refunds as necessary.
  • Ensures that all information regarding collection activity on accounts are entered accurately into the system.
  • Brings recurring issues to the attention of the department manager.
  • Conduct duties with empathy, support, respect, and professionalism at the core of every interaction.
  • Evaluates and identifies priority accounts.
  • Performs other duties as required.

Requirements

  • Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
  • Must have prior patient collections experience for 1 year or more.
  • Excellent customer services skills both verbal and written.
  • Experience with Vision, AdvantX and/or Waystar is helpful.
  • The ability to meet critical deadlines.
  • Desire to motivate, inspire positive outcomes and deliver excellent results.
  • Intermediate knowledge of Word, Excel, PowerPoint, Access and Outlook.
  • Sound judgement and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis.
  • Able to handle competing priorities while meeting or exceeding deadlines.
  • Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems.
  • Must possess positive attitude to enhance a cooperative and energetic work environment.
  • Excellent knowledge of health care billing procedures, documentation, regulations, payment cycles and standards.