NSN is the best, because we employ the best. It is an exciting time of growth. If you are looking for an opportunity to work in this innovative, fast paced environment, look no further. The Patient Accounts Concierge is a customer service driven role that’s primary responsibility is to ensure patient satisfaction through completing Post-Operative follow up phone calls. This role will also communicate with patients regarding their financial balances. Candidates should be able to balance outstanding customer service while providing helpful guidance towards solutions.